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Returns Policy

Refund, Return & Repair Policy

This is the Refund, Return and Repair Policy of Educational Experience and applies where you make a purchase online from, by phone, fax or with our sales representatives.
At Educational Experience we have a large selection of brands you know and trust. We want our customers to be completely satisfied with their purchase.

We therefore recommend you read our Refund, Return and Repairs Policy prior to you making a purchase from Educational Experience, so you are familiar with our policy on refunds, returns and repairs and your rights under the Australian Consumer Law. We also recommend you immediately inspect any goods that we deliver to you or that you collect from Educational Experience, to ensure you are completely satisfied with the goods, including that the goods are of acceptable quality, and match the description we have provided to you. If you have any questions about this policy, please contact our Returns Department.